Privacy Policy

Effective Date: October 28, 2026 | Last Updated: October 28, 2026

Navigate Healthcare Advocacy for Seniors LLC We respect your privacy and are committed to protecting the personal data and health information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our healthcare consulting services, or interact with us.

1. Important Notice Regarding Health Information (HIPAA Compliance)

If our consulting services involve accessing, processing, or storing Protected Health Information (PHI) on behalf of Covered Entities or Business Associates (as defined under the Health Insurance Portability and Accountability Act - HIPAA):

  • Our use and disclosure of PHI are governed strictly by applicable law, HIPAA regulations, and the terms of individual Business Associate Agreements (BAAs) executed between us and our clients.

  • In the event of any conflict between this web/general Privacy Policy and a BAA, the terms of the BAA shall govern with respect to PHI.

2. Information We Collect

We may collect personal information about you from various sources:

A. Information You Provide to Us Directly

  • Contact & Identity Data: Name, business email address, phone number, job title, company name, mailing address.

  • Professional & Commercial Data: Information about your healthcare organization, business needs, service inquiries, and contract details.

  • Payment Data: Billing address, payment card info, or bank details (processed via secure payment processors).

  • Communications: Content of emails, form submissions, or messages you send us.

B. Information Collected Automatically

When you visit our website, we may collect:

  • Technical & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, referring links, and device characteristics.

  • Cookies & Tracking Technologies: Standard cookies or analytics technology to improve web navigation and performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, managing, and delivering our healthcare consulting services.

  • Communicating with you regarding contracts, ongoing projects, invoices, and updates.

  • Sending promotional communications, newsletter updates, or industry insights (you may opt out at any time).

  • Improving website functionality, user experience, and service offerings.

  • Complying with legal obligations, professional standards, and regulatory requirements.

4. How We Share and Disclose Information

We do not sell or rent your personal information to third parties. We may share information under the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website, hosting data, managing payment processing, or conducting business (subject to confidentiality agreements).

  • Legal & Regulatory Requirements: When required by law, subpoena, court order, or to report potential security breaches to regulatory authorities.

  • Business Transfers: In connection with a merger, acquisition, restructuring, or sale of company assets.

  • With Your Consent: When you explicitly authorize us to share information.

5. Data Security

We implement robust administrative, technical, and physical safeguards designed to protect personal and health information against unauthorized access, loss, misuse, alteration, or destruction. These measures include encrypted communications, access controls, secure storage solutions, and routine security reviews.

However, no security system or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, complete contract performance, resolve disputes, or comply with statutory retention requirements under law or professional consulting standards.

7. Your Privacy Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access & Correction: Requesting a copy of your personal data or correcting inaccuracies.

  • Deletion: Requesting that we delete your personal information, subject to legal exceptions.

  • Opt-Out: Unsubscribing from marketing emails using the "unsubscribe" link provided in our messages.

To exercise any of these rights, please contact us using the information in Section 10 below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Navigate Healthcare Advocacy for Seniors LLC

Attn: Privacy / Compliance Officer

Address: PO Box 1693, Greenville, TN 37744-1693